Shipping Overview
At XTrendyClothes, we prioritize seamless delivery to ensure your fashion essentials arrive with care. Our team processes orders within 1-2 business days, followed by meticulous packaging to protect delicate fabrics, structured designs, and accessories. Whether you're refreshing your wardrobe with everyday staples or seasonal statement pieces, our logistics partners handle each shipment with precision. International orders undergo additional quality checks to comply with global shipping standards.
Shipping Timeframe
Processing typically completes within 48 hours (excluding weekends/holidays). Delivery durations vary based on destination and carrier capacity. Domestic shipments usually reach you within 5-7 business days after dispatch, while international transit may require 10-20 business days depending on customs clearance. Note that extreme weather or regional disruptions may occasionally extend timelines, for which we proactively notify affected customers.
Shipping Costs
We offer the following shipping options: Standard Shipping (10-15 Business Days): $0-$60; Free Shipping (10-15 Business Days): $60-$9999. Orders qualifying for free shipping will automatically reflect the benefit at checkout. Expedited services are temporarily unavailable to maintain sustainable logistics operations.
Shipping Regions
Currently serving 30+ countries including the US, Canada, UK, EU nations, Australia, and select Asian territories. Restrictions apply to remote areas (e.g., islands, military bases) and regions with trade embargoes. During checkout, our system validates your address against real-time carrier coverage maps. For unserviceable locations, we suggest using package forwarding services or contacting
[email protected] for alternative solutions.
Order Tracking
Upon shipment, you'll receive a confirmation email with a tracking number and carrier links. For consolidated orders with multiple items, track each package separately using the provided IDs. Our mobile-responsive tracking portal shows real-time updates, including customs clearance milestones. If your tracking hasn't updated within 5 business days of dispatch, check your spam folder or contact us for manual verification.
Delayed or Lost Shipments
While 98% of deliveries arrive on time, unforeseen delays may occur. If your package exceeds the estimated timeframe by 10+ business days, email
[email protected] with your order number and "Delivery Delay" in the subject line. For lost shipments confirmed by carrier investigations, we'll promptly resend your items or issue a refund. Claims must be submitted within 60 days of the original shipment date.
Customs & Import Duties
International customers are responsible for any customs fees, VAT, or import taxes levied by their country. These charges vary based on product categories and local regulations—textile goods often incur different rates than accessories. We declare accurate merchandise values but cannot predict or reimburse these fees. For guidance, consult your local customs office before ordering. Note: Some destinations may require ID verification upon delivery.